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Galaxy of Sports - Galaxy Sports Club

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Galaxy of Sports - Galaxy Sports Club
Galaxy of Sports - Galaxy Sports Club
(10 Reviews)
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Highway 70 Kinston, NC 28501
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About

Galaxy of Sports - Galaxy Sports Club

Galaxy of Sports - Galaxy Sports Club is a Health Club facility at Highway 70 in Kinston, NC.
Primary Specialty

Health Club

Map and Directions
Highway 70, Kinston, NC 28501
Services Galaxy of Sports - Galaxy Sports Club is a health club in Kinston, NC.

Health Clubs like Galaxy of Sports - Galaxy Sports Club offer services that often include exercise, yoga, kick boxing, swimming, sauna, pool, weights, and personal training. Talk to the staff at Galaxy of Sports - Galaxy Sports Club for information about reaching your fitness goals in Kinston, NC.

Call Galaxy of Sports - Galaxy Sports Club at (252) 522-3038 for more information.
Consumer Feedback
(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
4 star average for Staff
View All 10 Reviews Add a Review
Recent Reviews
Failure to provide a refund after numerous request. Employees have provided me the amount of my refund due, but will not follow through with refund. In April 2018 I began a family membership. I paid for a full year in advance. At the application, I was told there was no contract and could cancel at any time. On 07-16-2018, my wife spoke with the manager and requested a refund and to cancel our membership. She was advised by Mr. Dodd that he had to get a total and he would call me. Mr. Dodd never called. On the 20th, I spoke with Dodd. He told me that he was that I was due $250 and a check would be written. He said he had to wait on Brenda and would talk with her. Brenda was in the office he just walked out of yet he made no effort to resolve the issue at that moment. He again told me he would call me. On the 23rd, I met with Dodd and ask about my refund. He said he was waiting on Brenda. I ask for Brenda number. He said she was on vacation, she wouldn't answer and he couldn't give me the number, but then gave me the number. I called Brenda. I explained that I had been waiting since the 16th for a refund and the lack of response. She told me she would call Mr. Dodd. As of this 7-27-2018, I have had not communication with Mr. Dodd or Brenda. My concern has increased after reading a complaint on Wellness.com. https://www.wellness.com/dir/2645000/health-club/galaxy-of-sports-galaxy-sports-club/kinston/nc This complaint is filed in August of 2015. The complaint is identical in it's allegation. It states subject wanted a refund, was told he could have his refund, yet was put off and passed back and forth between Brenda and Mr. Dodd. The company does not have a clear structure to allow me to continue to the next manager or supervisor level.
by Christopher D Cahoon xxx.xxx.25.134
July 27, 2018
Staff was friendly however do not agree with being quoted 1 price over the phone and charged more during sign up. All the manager could respond was we have new employees that don't know after 5 people we charge $10 each additional person for the family plan and refused to honor the price we were quoted twice on the phone.
by Mandy xxx.xxx.238.60
June 11, 2016
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Recent Polls
Would you recommend this provider to others?
No
Was the staff friendly?
Yes
by Anonymous xxx.xxx.16.107
May 14, 2019
Was the staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Would you recommend this provider to others?
No
Is this business handicap-accessible?
No
Was it easy to make an appointment with this provider?
No
by Anonymous xxx.xxx.246.56
June 28, 2014
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