My Mom received such wonderful care at the Hospice Inn. The staff was so sincere, kind, compassionate and helpful during an extremely difficult process. (to Mom and my family too) The staff was sincere, kind and helpful during an extremely difficult process.The volunteers were amazing too, especially MaryLou! It is beautiful,clean and it has a warm peaceful feeling to it as well.
I regret that I can not give a zero to this facility. If you take your loved one here you can expect no communication from the medical staff, either as to the status and condition of the patient or the treatment plan. Based upon my direct experience, the physicians here have a cookie cutter approach to treatment. Here is what the physician will do - without advising you, no matter how often you ask to be advised - they will quickly ramp up medication dosages so as to render the patient a comatose, unresponsive mass, clearly struggling to take their last breaths. The floor staff was polite, but uninformative, and unable to get a response to the family member in charge of medical decisions. For me, seeing my loved one admitted in a condition where he was fully alert, conversant, and able to engage his family and friends put into a coma in a matter of one day - with NO WARNING as to the treatment being administered to achieve this - was horrific. These people deprived me and my family members of a last conversation to say goodbye. The goal for the hospice staff was to drug up the patient so he would die quickly. At my insistence, the admitting physician finally contacted me a week or so AFTER my dad expired. He promised never to do this to another family. I frankly do not believe him. Administration has been unresponsive. Somehow, I thought this was not the mission of a modern hospice. I hope when my time comes I will not end up in this place.
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