My wife was diagnosed with incurable pancreatic cancer and given very little time to live. Treatments failed to provide improvements, and there were no surgical options. Our oncologist recommended we consider hospice care. After doing some research, we decided on Harry Hynes Memorial Hospice. It was a great decision. We had a designated team that consisted of our RN, Social Worker and a Health Care Aide. All of these people were excellent in their abilities, informative and most of all supportive and caring. I have not had any hesitation in referring HHMH to anyone needing such services, sad as they are. Unfortunately, our time with them was relatively short as my wife passed not long after her care began, but my family is forever grateful for their service to us.
I am only giving them 2 stars because our family member did receive good medical care but the ridiculousness that followed almost over shadowed that. If you have a family member on medicaid DO NOT take them here. When it was time for her to move to long term hospice we were lied to about her transportation and told that her previous nursing home was being unreasonable and wouldn't take her back. The truth is Harry Hynes refused to transport her there even though their contract with medicaid says they are responsible. There were other things said that seemed directed toward causing confusion among the family, telling one person one thing then telling another the opposite. The social worker told us she would call and let us know things then not a word. The only reason we found out anything is because we were constantly calling and dropping by. These were not misunderstandings, we've had them confirmed with her previous residence and her insurance. Our family member is not elderly, shes mother to a 9 year old so this was traumatic enough. Then to have them pull this stuff is "deplorable" as I told them.
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