They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They made the extra effort to make sure every question and concern I had was addressed. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I love Dr Camina and his team....they are always working hard to please every patient...I dont have any problem, other peoples complained becuase no phone call are answered...I do disagree, maybe they can miss one but you can call them back and they will pick up the phone. Dr Camina office is a busy place and if you think about is for a good reason.....becuase they are good on what they doing.
We have used GG Pediatrics for almost three years and with two of our children. We love Dr. Camina! The female Dr that we started with at the same office- not so much.
The office staff is hit and miss/mostly miss. They often fail to answer the phone when I have called for appointments during regular business hours. And they don't return the messages that I have left. Additionally, if you have private insurance they overcharge every visit. I have had to call central billing several times to straighten it out.
That being said, Dr. Camina is terrific with my girls. The pain of dealing with the office staff has not run me off yet- but almost.
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