ServicesDomani Studio is a full service Salon & Spa. We invite you to enjoy the relaxing and friendly environment we provide to all of our guests. We are proud to provide you with designers and skin care specialists who take pride in their work, and strive to provide you with the best services available.
Has anyone else had a ridiculously hard time trying to make an appointment for botox? I have been calling for over a month, and have left several messages, in which they promise they are hiring more staff to handle the influx of patients, and will call back within a week...which they have yet to do. I am beginning to get very discouraged by their lack of follow through. I would hate to take my business soewhere else since I have heard such great things about their services. I would love if someone could contact me regarding this appointment situation.
I made an appointment to get my hair straightened using a Groupon. I received a phone call 15 minutes before my appointment telling me that, not only did they have my appointment time wrong, but the person who was supposed to do my hair was sick and they had to cancel. I explained that I had driven over an hour to get to the place and that I was about five minutes away, and the woman said that "life happens" and that as I "went through life" I would eventually learn this lesson. I calmly told her that I was disappointed with the level of customer service provided and she became nasty and attacking, claiming that I was "unreasonable" and would need to learn to deal with disappointments in life. She said that they got my time wrong because they have had a busy week and that wasn't their fault. When I told her that I would be leaving a negative review, she said to "go right ahead" and that she would "just have it removed" something she claimed to have "done before". I have never experienced such poor customer service in my life. I am honestly amazed that the woman had the nerve to speak so nastily to a customer given that I never raised my voice, and the most negative comment I made was "I'm really disappointed with the customer service I am receiving." I will never use this company's services and will be cautioning everyone I know in the area against going here.
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