Black Butterflies

Black Butterflies
Black Butterflies 3356 Western Branch Boulevard Chesapeake, VA 23321

Black Butterflies

Black Butterflies is a Salon facility at 3356 Western Branch Boulevard in Chesapeake, VA.
Primary Specialty


Services Black Butterflies is a salon in Chesapeake, VA 23321.

Salons like Black Butterflies offer services that often include haircuts, nails services, waxing, manicures and pedicures.

Contact Black Butterflies and discus your beauty needs or stop by at 3356 Western Branch Boulevard, Chesapeake, VA 23321. For a description of services offered, call Black Butterflies at (757) 638-2999
Consumer Feedback
(7 Reviews)
3.5 star average for Service
4 star average for Environment
3 star average for Expertise
3 star average for Staff
3.5 star average for Recommended
3 star average for Value
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Recent Reviews
They weren't very understanding or caring, and they didn't show empathy for my situation. I scheduled an appointment and had to wait 1.5 hours. The customer before me said that he had scheduled an appointment also and had to wait an hour and half to get service also. There was no courtesy call to inform us, discount, or an apology. The girl just called us when she was ready as if it was nothing wrong with having people wait for extended periods to see her. I could tell I wasn't their primary concern. It's shocking how little they seem to care about customer service. This is un-expectable to have such disregard for your customers. Their work is good but no one should have to wait that long for an appointment, regardless of how good their work is. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
Recent Polls
Were you able to get all of your questions answered while you were at this salon?
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have an entertaining selection of waiting area magazines?
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Did this salon use quality shampoo and conditioner?
They weren't the best but not the worst either
Was this provider's staff friendly?
Friendly Enough
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