Willow Park Health Care Center

Willow Park Health Care Center
Willow Park Health Care Center 7019 NW Cache Rd Lawton, OK 73505

Willow Park Health Care Center

Willow Park Health Care Center is a Nursing Home facility at 7019 NW Cache Rd in Lawton, OK.
Primary Specialty

Nursing Home

Services Willow Park Health Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in Lawton, OK.

Please call Willow Park Health Care Center at (580) 536-1279 for more information or to schedule an on-site visit.
Consumer Feedback
(7 Reviews)
4.5 star average for Service
4 star average for Environment
3 star average for Expertise
3.5 star average for Staff
4 star average for Recommended
2.5 star average for Value
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Recent Reviews
Lack of professionalism is the theme at Willow Park. Food is horrible, not nutritious, not hot, not appealing. Length of time to answer call buttons is unacceptable, up to 30 minutes when they knew someone was sitting on the toilet. Director of Nursing seemed caring and concerned during first meeting, but then was too much in a hurry to listen and do anything about further issues. Facility is old and not maintained. Walls are cinder block like some kind of mental or prison facility. Staff doesn't follow procedures and not monitored and no feedback given to ensure procedures followed. Example is something as simple as placing names on the staff board at each shift change. Residents and family don't know who's who, they don't introduce themselves, don't know what their responsibility is supposed to be.
This provider has very little helpful information available online, and what they do have is hard to find. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. few of the staff could could answer any of my questions. If someone asked me to suggest a good nursing home in the area, it wouldn't be this place. They don't deserve a recommendation in my opinion. i found out from state records that the person representing himself as the administrator was not a licensed nursing home administrator. his name is garland brown, an RN registered with the oklahoma board of nursing, license number 91480. i was refused my medications and medication records when i voluntarily discharged. i never received the statutorily required quarterly statements and final financial statement. my stay at willow park was from 8/27/11 thru 11/23/12.
Recent Polls
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider give unbiased advice?
No. I didn't trust their motives.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this nursing home to others?
Absolutely Not
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you leave the office feeling satisfied with your visit?
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
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