It is by far the worse of the worse. Staff are rude. You won't get a hello or smile unless you say it first. The professional training is non-existent; they are uncaring, they don't want to be bothered. The nurses are lpn's and the aides are mean.and rough..i have seen people left the whole day in the hallway. I hear them yell and make fun of the sick people. Taking "breaks" with their phone and purses in patient rooms. They talk about family members when you are not there.The patients are dirty. Its so sad to go and visit your loved one. My mother is a patient at Westfield. She asks for help and I see the staff people completely ignore her and others. I complain to the supervisors and am basically ignored. We're working hard to get her out of what my mother refers to as a hell hole. Please look elsewhere..its horrible.
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