West Place Nursing Center

West Place Nursing Center
West Place Nursing Center PO Box 232 Athens, TX 75751

West Place Nursing Center

West Place Nursing Center is a Nursing Home facility at PO Box 232 in Athens, TX.
Primary Specialty

Nursing Home

Services West Place Nursing Center provides extended-stay nursing care to seniors with varying levels of disabilities in Athens, TX.

Please call West Place Nursing Center at (903) 677-5929 for more information or to schedule an on-site visit.
Consumer Feedback
(5 Reviews)
3.5 star average for Service
4 star average for Environment
1 star average for Expertise
1 star average for Staff
2 star average for Recommended
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Recent Reviews
At first I honestly thought Mother would receive quality care! She is an 87 year old Alzheimer's patient with a history of falling. Even after she fell there they did not make it a priority to keep an alarm on her and would even remove it from her room. Four different days I had to point the fall risk out to the nursing staff. I always do her laundry and found wet clothes in her hamper. They were not assisting her to the rest room unless I was there. The injury she had gotten in her fall was not attended to for 3 days and when I moved her to another location it was infected. Patients that had alarms on them were ignored when the alarms were set off, as well as the call buttons. Please reconsider placing your loved one here. Mother was not treated well at all. You shouldn't have to go every day for them to get good care!
I used to work there and vist after i quit the floors are nastly but they have only one floor tech whos job it is to take care of the floors outside the resadints room. if adminstes dont like you they will more than likely start a roumr that might get you baned from the place. i am speaking form experance. the staff is nice but be careful of the adminstes
Recent Polls
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
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