West Caldwell Care Center

West Caldwell Care Center
West Caldwell Care Center 165 Fairfield Ave West Caldwell, NJ 07006
About

West Caldwell Care Center

West Caldwell Care Center is a Nursing Home facility at 165 Fairfield Ave in West Caldwell, NJ.
Primary Specialty

Nursing Home

Services West Caldwell Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in West Caldwell, NJ.

Please call West Caldwell Care Center at (973) 226-1100 for more information or to schedule an on-site visit.
Consumer Feedback
(8 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
View All 8 Reviews Add a Review
Recent Reviews
I believed I was making the right decision choosing this facility. The positives are the aides, physical therapy team and the activities team. Lack of urgency is my major complaint. The most important part of the care is the medical team. The medical team is incompetent. They were not receptive and did not take control of a situation when it was brought to their attention. Not once did I see doctor visit or evaluate my family member. After many inquiries and requests for assistance and being ignored, I made the decision to go to the ER. I was dismissed and not heard. If your loved one is healthy and just requires assistance with day to day activities, fine, if your loved one needs medical care, I would not recommend this facility.

My heart is broken, I trusted them to care for my loved one and they failed.
by MT xxx.xxx.25.62
June 21, 2023
I gave a 3 star because of my having to clean my room myself on certain days. The staff is very nice, warm and helpful. Physical therapy is excellent. I've been here 3 weeks now. I would recommend this facility.
by Bunny xxx.xxx.252.92
August 15, 2017
Recent Polls
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Rhonda xxx.xxx.39.84
November 18, 2013
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was this provider's office easy to locate?
Fairly Easy
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by LAURA xxx.xxx.227.4
July 10, 2013
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