Walnut Hill Convalescent Center

Walnut Hill Convalescent Center
Walnut Hill Convalescent Center 287 South Blvd Petersburg, VA 23805

Walnut Hill Convalescent Center

Walnut Hill Convalescent Center is a Nursing Home facility at 287 South Blvd in Petersburg, VA.
Primary Specialty

Nursing Home

Services Walnut Hill Convalescent Center provides extended-stay nursing care to seniors with varying levels of disabilities in Petersburg, VA.

Please call Walnut Hill Convalescent Center at (804) 733-1190 for more information or to schedule an on-site visit.
Consumer Feedback
(2 Reviews)
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Recent Reviews
They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. The administration have literally kick residents out because of insurance purposes. The DON Shelly Moore is very unprofessional, rude and disrespectful to her staff. She talks about her staff very badly and constantly threaten them with there jobs. She has no knowledge about her current position.
Recent Polls
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
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