The Berkshire Healthcare Center

The Berkshire Healthcare Center
The Berkshire Healthcare Center 705 Clearview Dr Vinton, VA 24179

The Berkshire Healthcare Center

The Berkshire Healthcare Center is a Nursing Home facility at 705 Clearview Dr in Vinton, VA.
Primary Specialty

Nursing Home

Services The Berkshire Healthcare Center provides extended-stay nursing care to seniors with varying levels of disabilities in Vinton, VA.

Please call The Berkshire Healthcare Center at (540) 982-6691 for more information or to schedule an on-site visit.
Consumer Feedback
(35 Reviews)
3 star average for Service
3.5 star average for Environment
2.5 star average for Expertise
3 star average for Staff
3.5 star average for Recommended
2.5 star average for Value
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Recent Reviews
Berkshire was the worst place you could ever put a loved one. My mom was there for 2 weeks after her back surgery (before we took her out) which was 2 weeks to long. During her stay there she was only given one bath and she only got that because my dad went to administration and complained. They didn't half feed her. There were at least 3 evenings where she didn't receive any dinner at all. When we called to tell them she didn't get any dinner they sent her a metal tray that looked like it might have come from a prison with some beets and a half cup of dried up fruit. My dad tried and tried time and time again to get something done but nothing ever changed. She wasn't given the medicines she was suppose to have and when she did get them they were usually late. On one occasion they even left dirty needles laying around in the room. My sister and I sit by and watched as lights would go on in patience rooms and the nurses and the aids would just walk right by them. On another occasion the lady beside my mom was put on a beside commode and left there for about 15 minutes or more while she yelled and yelled for somebody to come and get her off. All the aids took lunches and breaks at the same time so that left no one on the floor with the patients. I only say this because we saw it with our own eyes. Every time my Dad would complain they tried to make him feel like he was the idiot, always trying to cover their behinds and never actually listening to what he had to say or even owning up to it or try to fix it. Oh they would say they would but the next day would be worse. When they did come around and ask her for instance what kind of food she did and didn't like, she told them she didn't like carrots. Well guess what the very next day she got carrots. It seemed liked what ever she told them or asked for they did just the opposite. The last day she was there my sister had had enough....She started taking pics...well guess what they started moving then...One nurse grabbed a patience that had been just sitting in the hallway in a wheelchair and took off down the hall with her, another one grabbed the medicine cart and started giving out meds and one just hid behind the wall all together, but at least they started moving. I know this all sound crazy but it is how it is at Berkshire...Please don"t put you loved one there.
It was a complete disaster from the beginning very young incompetent administration, dishonest about quality of care physical therapy was severely understaffed un able to give necessary attention to patients, the food was uneatable prison food I suspect. More lies than I could stand finally checked out patient and did care at home. Yo have been warned.
Recent Polls
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Would you recommend this senior care facility to others?
If I Had To
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility's staff friendly?
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the waiting room furniture appear to be clean?
Would you recommend this nursing home to others?
Does the provider's staff maintain a professional appearance?
Mostly yes
Does this provider use current and safe equipment?
Fairly current
Were you glad that you had the appointment with your provider?
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