The building does need some upgrades, but is decent. The problem is the staff, mayority of them can not answer any question about the routine of a patient. My grandma was there, and after a month, we were desperate to get her out of there. She was constantly missing clothes, I guess mixup with somebody else. When I was there visiting, I'll take her to her room because the main room usually smells, and they will forget to bring her dinner to her room, they didn't even come to check if she was there, I had to go and ask for her meal a few times, and this happened more than 3 times. Staff at night were very loud, having arguments among them, in the main room with all the elders there, they actually looked concerned, some scared. Even after we made some complains to the supervisors, and main office, nothing changed. If they become more organized, and find staff that like to their job it could be a better place and provide a better service.
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