Redlands Health Care Center

Redlands Health Care Center
Redlands Health Care Center 1620 Fern Ave W Redlands, CA 92373

Redlands Health Care Center

Redlands Health Care Center is a Nursing Home facility at 1620 Fern Ave W in Redlands, CA.
Primary Specialty

Nursing Home

Services Redlands Health Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in Redlands, CA.

Please call Redlands Health Care Center at (909) 793-2609 for more information or to schedule an on-site visit.
Consumer Feedback
(12 Reviews)
4.5 star average for Service
4.5 star average for Environment
4 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
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Recent Reviews
They do not have a solid re-hab program. If you need to use the workout room you are on your own, you must get up and walk there with no assistance, no one to monitor your progress or make a schedule to properly regain strength or the ability to walk a little more. You mostly sit in bed while they collect the Medicare money, when asking to leave and go home due to the lack of real treatment all you are told is we will talk to your doctor and you never get a answer back. Its been over two weeks and no answer from them or the doctor they "were suppose to talk to" All they are concerned with is the money in there pockets not taking care of you.
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. When comparing them to others I have visited for the same condition, they are among the best I have seen. They are completely committed to helping their residents feel as comfortable and well cared for as possible. My brother was here for 2 1/2 weeks. The staff was so compassionate, caring, and happy! The physical therapy was amazing! Ken, my brother's favorite therapist was absolutely wonderful! We all thought my brother would never walk again, nor use his right arm, but he went home today using just a walker! I love this staff and the Director, Novie, is an Angel.
Recent Polls
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
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