Pine Grove Health Center

Pine Grove Health Center
Pine Grove Health Center 999 S Main St Pascoag, RI 02859

Pine Grove Health Center

Pine Grove Health Center is a Nursing Home facility at 999 S Main St in Pascoag, RI.
Primary Specialty

Nursing Home

Services Pine Grove Health Center provides extended-stay nursing care to seniors with varying levels of disabilities in Pascoag, RI.

Please call Pine Grove Health Center at (401) 568-3091 for more information or to schedule an on-site visit.
Consumer Feedback
(8 Reviews)
4.5 star average for Service
5 star average for Environment
1 star average for Expertise
4 star average for Staff
2.5 star average for Recommended
5 star average for Value
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Recent Reviews
Jenn,a supervising nurse at pinegrove in pascaog RI,is highly qualified/trained nurse,jenn as well as other staff at pinegrove could be more efficent and attentive to there patient's healthcare needs if Pinegrove was not extremely understaffed especially between hour's of 7pm-11pm
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they are under staffed (except for in the adim departments)and sometimes can't go out of their way to help me. I feel like my appointment was pointless = the head admin Karen Morin will sit across from you and "yes you to death" , tell you she will "see what I can do" , take your money and then do nothing she said she would!!! I have been battling for 19 months to get my mother a proper foot/leg brace so that she can walk again and also for them to do range of motion excercises with her, instead they pump her full of Vicodin and leave her in her wheel chair from 7am-7:30pm EVERY day!!! In addition to lack of hygiene care(extensive) patience are constantly left unattended on the toilets and many have injured themselves falling off. My mother has fallen off the toilet after being left unattended for over 15-20 min. Room call button response time has been in excess of 20-25 min. Again, this is due to lack of direct care staffing not the nurses and aids. Most of them are really nice and very friendly. Dental care is a nonpriority. My mother has not been able to chew solid foods for 3 months. For 3 months I asked for her to get to a dentist and ended up scheduling the appointment and taking her myself. The dentist told me that they have been Neglecting my mother and have not been brushing her teeth everyday at which point my mother confirmed they do not brush them very often.

None of my questions were answered honestly, nothing was accomplished, and I felt worse when I left. The office was very easy to locate and comfortably air conditioned (unlike the hallways and patient rooms which, get brutally hot in the summer) I'm not sure why the people getting paid to work there(admins) deserve to be cooled off when the people PAYING to live there have to suffer!?!? I didn't have any trouble finding it at all.
Recent Polls
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this nursing home to others?
I Already Have
Did this provider show attention to detail?
Does the provider's staff treat you well?
Does this provider take that extra step to make you feel special?
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