Oakview Heights

Oakview Heights
Oakview Heights 1320 W 9th St Mount Carmel, IL 62863

Oakview Heights

Oakview Heights is a Nursing Home facility at 1320 W 9th St in Mount Carmel, IL.
Primary Specialty

Nursing Home

Services Oakview Heights provides extended-stay nursing care to seniors with varying levels of disabilities in Mount Carmel, IL.

Please call Oakview Heights at (618) 263-4337 for more information or to schedule an on-site visit.
Consumer Feedback
(7 Reviews)
3 star average for Service
3 star average for Environment
3.5 star average for Staff
3 star average for Recommended
1 star average for Value
4 star average for Expertise
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Recent Reviews
wow a very clean facility with a very friendly helpful staff to answer your questions or whatever it takes. Only one reason I would raise a small red flag . The facility wasn't locked down with a keypad entrance or exit . As I visit many nursing facilities this just took me by surprise.
As I visited, the staff were friendly and accepting of my older sister. Nursing assistants were kind and appropriate with their work. The reason the home did not get a 5 star is that a bossy kitchen worker admonished me for leaving out a door that alarmed when the person left. I was not that person, nor was it a family member. That employee needs to research who she is fussing at before she speaks. And kitchen staff need to be trained how to turn off false alarms in their area. Otherwise, all appeared to be quite professional and a good environment for seniors to reside.
Recent Polls
Are you going to visit this senior care facility again?
If I need to, I'll return
Was this senior care facility clean?
It was satisfactory
Were you able to get all of your questions answered while you were at this senior care facility?
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Does this provider welcome questions?
Not at all. They ignored my questions
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
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