Did this senior care facility prominently display their credentials or business license?
                        
                        
                            No, I never saw one
                        
                        
                            Was this senior care facility's staff friendly?
                        
                        
                            Not one bit
                        
                        
                            Was this senior care facility clean?
                        
                        
                            No, I didn't feel comfortable at all
                        
                        
                            Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
                        
                        
                            Yes, they could have waited
                        
                        
                            Does the staff at this senior care facility always take that extra step to make you feel special?
                        
                        
                            No, I don't think they appreciate my loyalty