Mercy Franciscan Terrace

Mercy Franciscan Terrace
Mercy Franciscan Terrace 100 Compton Rd Cincinnati, OH 45215
About

Mercy Franciscan Terrace

Mercy Franciscan Terrace is a Nursing Home facility at 100 Compton Rd in Cincinnati, OH.
Primary Specialty

Nursing Home

Services Mercy Franciscan Terrace provides extended-stay nursing care to seniors with varying levels of disabilities in Cincinnati, OH.

Please call Mercy Franciscan Terrace at (513) 761-9036 for more information or to schedule an on-site visit.
Consumer Feedback
(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
View All 7 Reviews Add a Review
Recent Reviews
My mother went to Mercy Terrace to rehab from her knee replacement. The rooms were not situated for joint replacement patients. The staffing was borderline criminal (1 LPN and 1 Aide for 18 patients). Intake took more than 3 hours and 3 cycles of medication were missed before the pharmacy got her medications. The LPN who did her intake and was the only one staffing the floor YELLED at us when we protested and told us that was standard procedure. When she was finally given pain medication 12 hours late (she was crying in pain as she was only 3 days post operative) they treated her (and me!) like a drug addict. There was no assist to the rest room (although she had never been without a 2 person assist in the hospital) and there were no grab bars or ways to move a wheel chair into the rest room. She made a fairly speedy recovery as the PT department was phenomenal (too bad they are now OUTSOURCING the PT rather than keeping the stellar staff they had!) and also because she was super motivated to get OUT of that miserable place. As an aside, the food was absolutely horrid. I wouldn't put my worst enemy in that place, none-the-less my mother.
This place is a joke. My grandmother sat in her for 50 min. waiting on a nurse to arrive after pushing the call button. Then she wanted to argue with me when she did arrive. Defiantly not a high quality place for senior citizens to be living.
Recent Polls
Did this nursing home answer all of your questions?
Yes
Was the waiting area spacious?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Kind of, but not very much
Are you going to visit this provider again?
Without a doubt!
Add a Review