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Mercy Franciscan at West Park II

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Mercy Franciscan at West Park II
Mercy Franciscan at West Park II
(8 Reviews)
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2959 W Park Dr Cincinnati, OH 45238
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About

Mercy Franciscan at West Park II

Mercy Franciscan at West Park II is a Nursing Home facility at 2959 W Park Dr in Cincinnati, OH.
Primary Specialty

Nursing Home

Map and Directions
2959 W Park Dr, Cincinnati, OH 45238
Services Mercy Franciscan at West Park II provides extended-stay nursing care to seniors with varying levels of disabilities in Cincinnati, OH.

Please call Mercy Franciscan at West Park II at (513) 451-8900 for more information or to schedule an on-site visit.
Consumer Feedback
(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Value
4 star average for Value
Expertise
3 star average for Expertise
Recommended
2 star average for Recommended
View All 8 Reviews Add a Review
Recent Reviews
We were quite impessed with Heather Thomas and her showing the facility. We loved the 2 bed room. Heather went thru all tings with us and I'm preparing admission papers for us at this time. The residents we talked with during the tour simply love the care they receive there.
by Monna Younger xxx.xxx.232.250
October 17, 2019
My dad (94 ) was recently at Mercy West park in the rehab/ skilled nursing area. The nurses, doctor, nurses aids, orderlies, food servers and staff could not have been nicer and more helpful. However, when it came to the social worker, Kris Moreland---she could not have been worse of less caring---no TLC here. My dad was there for a total of 20 days and she put a release form in our face and told us to sign. We saw my dad making progress, but did not feel he was ready to be released. We filed and appeal. I talked to the doctor and he was in agreement he should stay longer. They did not even consult the doctor on their decision. We called Humana Gold and they said even if the appeal failed, my father could stay for a longer time for just $167 per day---we called Humana twice to confirm with the same result. When we got to the hospital Kris called and they said it would be $480 a day---very confusing. I am very disappointed and my father (severely injured at age of 19 and war hero) was treated this way. He was definitely not ready to come home.
by Terri E Huwel xxx.xxx.19.81
December 27, 2018
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Recent Polls
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Bridget L. xxx.xxx.86.22
February 21, 2013
Did they follow up with you after your appointment?
Yes.
by Anonymous
December 05, 2011
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