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Senior Care
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Nursing Home
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VA
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Fairfax
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ManorCare--Fair Oaks
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Poll Results
Profile
Reviews (29)
Phone Numbers & Directions
ManorCare--Fair Oaks - Service Ratings
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Learn More
ManorCare--Fair Oaks
2.5
(29 Reviews)
>
Get Phone Number & Directions
12475 Lee Jackson Memorial Hwy
Fairfax
,
VA
22033
Consumer Feedback
2.5
(
29
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
2.5 Star Average Based on the Following 15 Poll Questions:
Does this provider welcome questions?
Asked 2 times
Answered "Not at all. They ignored my questions" (20% satisfaction) 1 time
Answered "Absolutely! They are happy to answer all of my questions" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Absolutely not! My phone calls aren't returned at all!" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "No, this provider rarely answers questions over the phone" (40% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 2 times
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Yes, they've stayed open late when I've needed help" (80% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes, but very little" (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
>
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Map and Directions
12475 Lee Jackson Memorial Hwy, Fairfax, VA 22033