ManorCare Health Services

ManorCare Health Services
ManorCare Health Services 10714 Potomac Tennis Ln Potomac, MD 20854

ManorCare Health Services

ManorCare Health Services is a Nursing Home facility at 10714 Potomac Tennis Ln in Potomac, MD.
Primary Specialty

Nursing Home

Services ManorCare Health Services provides extended-stay nursing care to seniors with varying levels of disabilities in Potomac, MD.

Please call ManorCare Health Services at (301) 299-2273 for more information or to schedule an on-site visit.
Consumer Feedback
(15 Reviews)
3.5 star average for Service
4 star average for Environment
3.5 star average for Expertise
2 star average for Staff
4 star average for Recommended
4 star average for Value
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Recent Reviews
My father attended this facility for a short rehab stay. The staff was ok, sloppy at times with technique. On more than one occasion, they spilled ensure all over my Dad's shoes while trying to feed through the feeding tube. Oh, and they lost his dentures and then wouldn't respond back to me after several inquiries. It was clear the administrator was avoiding me after I filed a complaint. And when Dad was d/c from the facility, I still had not heard a peep from them although I followed up with a call on several occasions. So, unfortunately I had to take them to small claims court. The staff is so-so, no real complaints about them, but administration is rude and inconsiderate.
We were not called to tell us that our family member was dying. Letters were not answered and telephone calls to the director about our distress at not being present when he died were not returned. Phone call to social services was not returned. Wanted an explanation about why we were not notified that death was imminent. We were all nearby and could have been there in minutes.
Recent Polls
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
They asked a few questions to get to know me better, but they drew their conclusion too quickly if you ask me.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always put the customer first?
Yes, they always put customers first
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this business handicap-accessible?
Yes, it was handicap-accessible
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