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Lewis Memorial Christian Village

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Lewis Memorial Christian Village
Lewis Memorial Christian Village
(21 Reviews)
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3400 W Washington Springfield, IL 62707
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About

Lewis Memorial Christian Village

Lewis Memorial Christian Village is a Nursing Home facility at 3400 W Washington in Springfield, IL.
Primary Specialty

Nursing Home

Map and Directions
3400 W Washington, Springfield, IL 62707
Services Lewis Memorial Christian Village provides extended-stay nursing care to seniors with varying levels of disabilities in Springfield, IL.

Please call Lewis Memorial Christian Village at (217) 787-9600 for more information or to schedule an on-site visit.
Consumer Feedback
(21 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
View All 21 Reviews Add a Review
Recent Reviews
I would never recommend this facility to anyone based on the facts that they are terribly understaffed, have no compassion for the patients, and do not provide the type or level of care that seriously ill patients need. My mother was allowed to sit in her chair and eventually soil her underwear after repeatedly calling for assistance to the bathroom. She went for days without bathing She had doctors' orders for medication that was not given to her until we and hospice nurses intervened. A couple times, she was not given meals. For the most part, the worst staff was the night shift, who didn't respond to her calls, and who talked to her using terrible language and unbelievable disrespect. I would never consider this facility for a loved family member.
by Christine Tucker xxx.xxx.208.26
September 23, 2017
They made the extra effort to make sure every question and concern I had was addressed. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Satisfied repeat customer xxx.xxx.147.99
January 07, 2014
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Recent Polls
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.225.145
August 04, 2014
Did you experience unnecessary pain during your visit?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.135.91
May 02, 2013
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