Lake City--Scranton Health Care Center

Lake City--Scranton Health Care Center
Lake City--Scranton Health Care Center 1940 Boyd St Scranton, SC 29591

Lake City--Scranton Health Care Center

Lake City--Scranton Health Care Center is a Nursing Home facility at 1940 Boyd St in Scranton, SC.
Primary Specialty

Nursing Home

Services Lake City--Scranton Health Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in Scranton, SC.

Please call Lake City--Scranton Health Care Center at (843) 389-9201 for more information or to schedule an on-site visit.
Consumer Feedback
(14 Reviews)
4 star average for Service
4 star average for Environment
4 star average for Expertise
3.5 star average for Staff
3.5 star average for Recommended
1 star average for Value
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Recent Reviews
They were so kind and attentive to my family member . I didn't have to worry about them arguing with me, or contradicting what I had to say when I brought up any issues or had questions. I am always so impressed with how quickly my calls are answered here when I call to check on my family member. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour to get it answered. Their primary concern is my family members safety and comfort, and they always take the time to address every concern of mine or hers immediately. The entire staff only had great things to say about working there, and it made me feel like I had made the right decision about having my family member placed there. The staff really knows what they're doing, and do everything possible to make the residents and their familys feel comfortable and well involved in there familes care plans. Very clean facility with wonderful employees.
Appearance was ok it was the attitude of the staff that made me feel out of place. I was visiting a couple of people i knew there and during my visits each time i noticed how staff espectially cna's talked to the patients and how they made them wait to get diaper changes. I have always been told that a wet bottom causes more problems if we stay in it. so to hear a cna tell a patient to pee in her diaper and she would change her on her rounds i was out raged!!! this happened on two visits I felt like my needs were mostly met, but they didn't make any extra effort. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset.
Recent Polls
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
They were decent
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were you able to relax during your appointment?
Was this provider late to your appointments?
No, they were on time
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