Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Not at all. They saw me but didn't greet me at all
                        
                        
                            Did this provider have reasonable prices?
                        
                        
                            Not at all, they were ridiculous!
                        
                        
                            Was this provider late to your appointments?
                        
                        
                            Yes, they were over an hour late for my appointment
                        
                        
                            Does this provider give unbiased advice?
                        
                        
                            Definitely not! It was obvious they just wanted to make money!
                        
                        
                            Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Absolutely! They made me feel like my questions and concerns were stupid