Heritage Park Rehabilitation & Nursing Center

Heritage Park Rehabilitation & Nursing Center
Heritage Park Rehabilitation & Nursing Center 2806 Real St Austin, TX 78722

Heritage Park Rehabilitation & Nursing Center

Heritage Park Rehabilitation & Nursing Center is a Nursing Home facility at 2806 Real St in Austin, TX.
Primary Specialty

Nursing Home

Services Heritage Park Rehabilitation & Nursing Center provides extended-stay nursing care to seniors with varying levels of disabilities in Austin, TX.

Please call Heritage Park Rehabilitation & Nursing Center at (512) 474-1411 for more information or to schedule an on-site visit.
Consumer Feedback
(7 Reviews)
2 star average for Service
3.5 star average for Environment
3.5 star average for Expertise
1 star average for Staff
2.5 star average for Recommended
4 star average for Value
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Recent Reviews

Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. Most of the staff members are violent towards the residents and other staff members either verbally or physically. Management is aware of the problems and seem to never want to do anything about it. i dont know how state allows this place to operate still. Heritage Park is a horrible excuse for a nursing home and i pray for all of the residents that are being "cared" for in this facility.
Recent Polls
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have reasonable prices?
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
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