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The Heights Care and Rehabillitation Center

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Broadview Heights, OH

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The Heights Care and Rehabillitation Center
The Heights Care and Rehabillitation Center
(15 Reviews)
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2801 E Royalton Rd Broadview Heights, OH 44147
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About

The Heights Care and Rehabillitation Center

The Heights Care and Rehabillitation Center is a Nursing Home facility at 2801 E Royalton Rd in Broadview Heights, OH.
Primary Specialty

Nursing Home

Map and Directions
2801 E Royalton Rd, Broadview Heights, OH 44147
Services The Heights Care and Rehabillitation Center provides extended-stay nursing care to seniors with varying levels of disabilities in Broadview Heights, OH.

Please call The Heights Care and Rehabillitation Center at (440) 526-4770 for more information or to schedule an on-site visit.
Consumer Feedback
(15 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
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Recent Reviews
This place is terrible. My uncle who is competent has a bariatric bed. There were not alot of options in nursing homes. I had to fight from nov until the very end of january just to get sheets on his bed. The sheets to fit his bed were lost and nobody cared. I went from the social worker, head nurse, unit manager to the administrator. The administrator Caron assured me she was ordering them. 3 wks later still no sheets, she was appauled that nobody was doing there job while she was on vacation. A wk later still no sheets. I filed a grievance and told the social worker I would be filing with the state. Amazingly I was called the next day by Caron and she told me she was out of town and the sheets were there but the staff didnt bother doing there job. That was Jan 27th, today I found out a worker ran out and bought sheets. The sheets were obviously never ordered and I was lied to by the administrator. Dont let your loved one live somewhere that not even the big boss cares about an ederly person sleeping on a vinly bed for so long that his skin gets stuck to it!
by michelle xxx.xxx.73.109
January 31, 2016
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Recent Polls
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Matt xxx.xxx.86.160
August 03, 2013
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Was this provider's office too cold?
No, it was fine
Would you recommend this nursing home to others?
Absolutely Not
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.125.2
July 01, 2013
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