Grande Pointe

Grande Pointe
Grande Pointe 3 Merrit Dr Richmond Heights, OH 44143

Grande Pointe

Grande Pointe is a Nursing Home facility at 3 Merrit Dr in Richmond Heights, OH.
Primary Specialty

Nursing Home

Services Grande Pointe provides extended-stay nursing care to seniors with varying levels of disabilities in Richmond Heights, OH.

Please call Grande Pointe at (216) 261-9600 for more information or to schedule an on-site visit.
Consumer Feedback
(25 Reviews)
3.5 star average for Service
3.5 star average for Environment
2.5 star average for Expertise
2.5 star average for Staff
2.5 star average for Recommended
2 star average for Value
View All 25 Reviews Add a Review
Recent Reviews
The place is deficient in many areas. Looks and is rundown and dirty. Staff is very unprofessional. Lots of noise from staff @ Nurses Station and hallways. Inadequate knowledge of disease process and care needs of my family member. Poor knowledge of Hospice protocols. And an occasional belligerent attitude from charge nurse to myself and Hospice staff.Delayed return of money owed family. Finally contacted State of Ohio which found facility DEFICIENT I'm many areas. Had my family member lived any longer we would moved her from the facility.
Just from what I've seem they have nets flying around they don't dust the patience room like the should always a lot of talking at the nurses station my auntie has smelling rugs rolled up by the wall in her room with those damm nets flying she had days of old cups of coffee juice sitting on her nite stand they we had to remove we had to dust her room we are looking into moving her to another facility for cleaner and better care for her health unbelievable ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜กโ˜น๏ธ๐Ÿ™๐Ÿ˜ข I see my family member every other day! So sad this place
Recent Polls
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Does the provider's staff treat you well?
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Add a Review