Golden Villa

Golden Villa
Golden Villa 1104 S Williams St Atlanta, TX 75551

Golden Villa

Golden Villa is a Nursing Home facility at 1104 S Williams St in Atlanta, TX.
Primary Specialty

Nursing Home

Services Golden Villa provides extended-stay nursing care to seniors with varying levels of disabilities in Atlanta, TX.

Please call Golden Villa at (903) 796-0290 for more information or to schedule an on-site visit.
Consumer Feedback
(12 Reviews)
3.5 star average for Service
4 star average for Environment
3 star average for Expertise
4 star average for Staff
3 star average for Recommended
3 star average for Value
View All 12 Reviews Add a Review
Recent Reviews
The majority of the staff was very friendly with the exception of a few. The call bell in the room is a hit or miss trying to get assistance to the room. When I pushed it to get help with my grandmother I had to wait quite a long time. Finally went to the nursing station where I waited for several minutes for them to finish their personal conversation. The floors are dirty, baseboards are dusty and there appears to be holes in the wall which were poorly patched. Along the baseboard on the drywall that had been patched was black "stuff". Not sure if it was mold or not but the room was appeared to be recently painted and it had bled through. It was on an exterior wall. I did not see proper hand washing between patients. When I addressed these concerns to the director of nursing she became very defensive. Some of the reviews on this site as well as their Facebook page were made by current or previous employees even though this site specifically asks if you are an employee or affiliated with this facility. So based on some reviews you do not get a fair evaluation of this facility.
Observations of my visit: I was given a brief greeting when I walked through the door, but no one really noticed me. I waited at the desk a while before anyone spoke to me. Staff were talking to each other. In every area except PT, staff interacted with each other more than with patients. They were nice when they spoke to patients. They seemed to have good rehab services but I saw every common area TV on news and loud whether there was anyone in the area or not. There were really irritating alarms constantly going off. The staff semi-ignored them. I looked at their activity schedule and saw there was little for the residents to do. This place was clean, didn't smell bad, but was still just a warehousing service. There appeared to be little mental stimulation for their residents.
Recent Polls
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Add a Review