East Rockaway Progressive Care Facility

East Rockaway Progressive Care Facility
East Rockaway Progressive Care Facility 243 Atlantic Ave Lynbrook, NY 11563
About

East Rockaway Progressive Care Facility

East Rockaway Progressive Care Facility is a Nursing Home facility at 243 Atlantic Ave in Lynbrook, NY.
Primary Specialty

Nursing Home

Services East Rockaway Progressive Care Facility provides extended-stay nursing care to seniors with varying levels of disabilities in Lynbrook, NY.

Please call East Rockaway Progressive Care Facility at (516) 599-2744 for more information or to schedule an on-site visit.
Consumer Feedback
(14 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
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Recent Reviews
One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me.
Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset. I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. They are filthy and don't care about nothing but their weekly paycheck and the side tips they get from patient families. There incompetent and should be shut down . You can hear them calling the patients a pain in the ass, and pretend they don't her you when you call for them. There solution is to medicate patients so they don't have to be bothered. They disgust me
Recent Polls
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Would you recommend this nursing home to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this nursing home answer all of your questions?
Yes
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