My friend stayed at this wretched place for two weeks. The CNAs were hateful and mean to her. She asked one of them would she please hand her the nursing call remote that was on the floor. The CNA told her she didn’t see it. My friend had to call her sister on her cell phone to come to the nursing home to get the nurses call remote for her from the floor, which the CNA refused to pick up. The aids ignored her when she buzzed for help. She was not given supper one night. She was unable to roll over for the CNA to change her diaper. The CNA told her she wasn’t wet, the bed was soaked with urine. Incidents like this happened on numerous occasions for the two weeks. My friend checked herself out of Crossgates Nursing home not a minute too soon. It is criminal the way the CNA’s treat patients at this facility.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published