Collinsville Care Center

Collinsville Care Center
Collinsville Care Center 614 N Summit Ave Collinsville, IL 62234

Collinsville Care Center

Collinsville Care Center is a Nursing Home facility at 614 N Summit Ave in Collinsville, IL.
Primary Specialty

Nursing Home

Services Collinsville Care Center provides extended-stay nursing care to seniors with varying levels of disabilities in Collinsville, IL.

Please call Collinsville Care Center at (618) 344-8476 for more information or to schedule an on-site visit.
Consumer Feedback
(6 Reviews)
2 star average for Service
2 star average for Environment
4 star average for Expertise
2 star average for Staff
2 star average for Recommended
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Recent Reviews
I went to visit a friend who was there temporarily while his wife was not in a position to care for him. The reception area was empty, information window boarded up. On a Saturday which you would think might be prime visiting time. In the resident section 3 young women were at the desk, and not one of them gave me eye contact until I was nearly in their face. I asked for my friend by name, was sent to the wrong unit. Back where I started, with the same inattentive staff, this time joking with each other, and this time told, "oh he left". On further questioning I was told his daughter took him out.
His daughter could write her own review, and it wouldn't be positive.
I have asked God to be merciful and keep me from ending up at this "facility".
Every time I've called and left a message, I've never heard back. It's extremely annoying. I was completely distressed during my appointment. I was unable to relax and ended up having to leave. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. The music they played here was downright irritating and gave me a headache. I would have preferred absolute silence to that noise. They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. The facility is down right nasty. it smells very bad. dirty depends in the hallway. roaches in rooms and on patients beds. hair and bugs in food.They never have the supply they need. trash everywhere. staff rude and mean. one Patient was left in his soil for 2shifts. i wouldnt recommend anyone to put a love one here or to work. YOU HAVE BEEN WARNED ! STAY AWAY!
Recent Polls
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider prominently display their diplomas or business license?
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