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Collingwood Manor

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Collingwood Manor
Collingwood Manor
(7 Reviews)
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553 F St Chula Vista, CA 91910
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About

Collingwood Manor

Collingwood Manor is a Nursing Home facility at 553 F St in Chula Vista, CA.
Primary Specialty

Nursing Home

Map and Directions
553 F St, Chula Vista, CA 91910
Services Collingwood Manor provides extended-stay nursing care to seniors with varying levels of disabilities in Chula Vista, CA.

Please call Collingwood Manor at (619) 426-8611 for more information or to schedule an on-site visit.
Consumer Feedback
(7 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
View All 7 Reviews Add a Review
Recent Reviews
The nursing staff was friendly and did their job well. My sister, mother and I had a good rapport with several members on the staff. The facility is clean, but it is an old building and has a musty smell.
However, BEWARE, the administrator, Angel, is very unprofessional. She lies and does not return calls. The Social Workers also have a difficult time remembering the truth and returning calls. Before Christmas 2013, my mother was in Respiratory Distress and Congestive Heart Failure and had 911 called by the staff at Collingwood. At this time, her designer "Dior" glasses mysteriously disappeared, along with Molly, the person who last handled them. This person made up a ridiculous story stating that "my mom wanted her glasses on" before she was rushed to the ER and placed on a ventilator for nine days. How ridiculous is that story!?! My mother was dying!!! That same person conveniently stopped working at Collingwood Manor a couple days later. We found this out through a staff member. The hospital records show my mom did not come in with any personal property. (My mother bought the designer glasses to celebrate her 50th wedding anniversary. The glasses meant even more to my mom because my father passed away in January 2013. She was heartbroken when she found out they were gone!)
When trying to get this matter settled, my sister and I received the run-around from the social workers and the administrator for over a month. We were told we would be called back several times. The calls never came. When I tried to see Angel, I was told she was busy! On January 30, 2014, my mom's final day at Collingwood, I FINALLY spoke to Angel, she guaranteed me that she would have the glasses replaced. She told me she knew they had sentimental value to my mother and wanted her happy. Angel was given the receipt and place of purchase. She said she would call the Eye Physicians Medical Center within a day or two and the glasses would be replaced with the same pair. THAT CALL WAS NEVER PLACED! I have called Angel and left messages; like before and to this day, February 26, 2014, I have not been called back! BEWARE!!! If you have any issues, GOOD LUCK!!!
by Deborah Gonzales xxx.xxx.35.89
March 05, 2014
I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. They need to treat their staff with more respect. They weren't overly rude but they could have been a lot nicer. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. I swallowed my dentures here.......
by Mr.Bringas
August 17, 2011
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Recent Polls
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.10.109
January 09, 2014
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by juan xxx.xxx.247.123
November 15, 2012
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