Went to visit numerous time. Turned the call light on for my mom . Over 1 hr before anyone came. This happened numerous times. My mom needed help with being feed when I would go there her food was cold no One feed her. She needed therapy they will try several times and give up. She would be better off at home. At least I would not wait an 1hr or more before checking on her. These place is the worst. Not safe for older people.
A friend from church had the call light on all night, no one came. She finally fell asleep in the morning and they thought she was unconscious. Called the ambulance and forced her, once she awoke to go the Hospital, even though it was rest she needed. She could not sleep because they did not give her the pain medicine, nor bothered to come by and help her. Also the bed had metal wires in it, that her back, which had surgery could not handle. New bed now, hard and uncomfortable. While there the following day the staff, was hostile, belligerent, and unwilling to help. One of my church friends hounded someone to finally give her the pain med's. How they treated her, the visitors, (us) and how other patients were man handled, ignored, is tragic.
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