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Aldercrest Health & Rehabilitation Center

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Aldercrest Health & Rehabilitation Center
Aldercrest Health & Rehabilitation Center
(10 Reviews)
> Get Phone Number & Directions
21400 72nd Ave W Edmonds, WA 98026
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About

Aldercrest Health & Rehabilitation Center

Aldercrest Health & Rehabilitation Center is a Nursing Home facility at 21400 72nd Ave W in Edmonds, WA.
Primary Specialty

Nursing Home

Map and Directions
21400 72nd Ave W, Edmonds, WA 98026
Services Aldercrest Health & Rehabilitation Center provides extended-stay nursing care to seniors with varying levels of disabilities in Edmonds, WA.

Please call Aldercrest Health & Rehabilitation Center at (425) 775-1961 for more information or to schedule an on-site visit.
Consumer Feedback
(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
View All 10 Reviews Add a Review
Recent Reviews
It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. I do not agree with the way they do business here, it is always their way or the highway. They are so uncooperative if a customer complains and are never willing to admit if they are wrong. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many.

In addition to this, as a patient, I have noticed that many people working there have quit, and as a result, staffing is spread thin. Very thin. People are being overworked and the residents don't get the care they need as a result. I would suggest that this facility amend this quickly.
by MD xxx.xxx.177.79
January 31, 2013
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Recent Polls
Are you going to visit this provider again?
Not if my life depended on it
Were you able to relax during your appointment?
No, I had to leave I was so distressed
by Anonymous xxx.xxx.173.229
November 28, 2013
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.172.70
September 25, 2013
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