Long story short, I was referred to Dr Vasquez about my sinus issue via ct scan. Went there thinking i can diagnose my throat pain as well caused by GERD. But however, she never checked my throat using her tools laproscopically like all ent provider does. I visited probably 6 times and did the surgery with her. Surgery went fine but there were no improvement. then she said there were barely any inflammation but she never checked my sinus before surgery just took my word.
The fun part is paying my co insurance. I already paid my deductible at front by Kimberly who is the front desk and thats their policy i guess. Then after the surgery I was told that I owe them 337 dollar which they forgot to count the deductible I paid. I was told it will b deduct automatically and i called them and they gave me run around. They finally figured out i paid my dedeuctible but charged me 80 dollar my co insurance which i m suppose to pay. But all those hassles they didn't even give me 50% discount or anything instead the lady name Lory said Insurance already gives discount out of pocket pays more duh,,, Everyone knows that. This is ridiculousness.. I liked the doc but at the end of the day its all about money for Dr office. They will try to do as much to make money pout of you. I have just realized this is worst than sales. To be honest I would not recommend this place at all and their staff are not considerable.
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