Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They don't really take that extra step to make me feel special. I'm just another client to them.
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