I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They diagnosed my condition very quickly. I felt better as soon as I left. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
They always made sure that I wasn't in any pain. They gave me sufficient information to make a decision about my treatment plan. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
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