ServicesStephanie Smith Phillips, MD provides dermatology services in Mount Pleasant, SC. A Dermatologist is trained in skin care. A dermatologist is concerned with maintaining healthy skin, nails and hair as well as diagnosing and treating skin conditions and diseases. They also correct disfigurements, blemishes and scars. You might see a dermatologist for acne, or see a dermatologist for dermatitis.
Please call Stephanie Smith Phillips, MD at (843) 881-0320 to schedule an appointment in Mount Pleasant, SC or call for more information.
Plan to spend several hours to get in and out with about 3 minutes with the actual doctor. Doctor (Smith-Philips) is unhelpful, will not answer calls and consistently late to appointments and treats me like I am stupid for not understanding what is going on with my own help. I am trying to get through a med cycle with them and calling the office weekly to try and figure out what hoop I have to jump through next. I am DONE after this. Never. Ever. Again.
If you value your time and money, go somewhere else, because they do NOT. I went in on my lunch break for a follow-up. After sitting in the waiting room for 45 minutes past my appointment time, I was finally called in, where I sat for another 15 minutes before Smith-Phillips appeared. I considered leaving at one point because I had already used up my entire lunch break. I expected it to take half an hour, tops, from the time I walked in to the time I walked out. I spoke with Smith for about four minutes and was told to schedule another follow-up. I was fine with that until I was ushered down the hall and told I owed $40. I was completely nonplussed, as I've never paid for a follow-up visit, and I have never spent less time in any appointment, follow-up or otherwise. This bill for a full doctor's visit (the $40 I was charged was just a co-pay, not the entire cost!) was completely asinine. Furthermore, expecting me to go in again and repeat the entire process and pay another $40 was insulting and completely mind-boggling that they would attempt such a racquet twice! The entire visit was a JOKE. I’ve had stitches out and casts removed in follow-up visits and not paid a cent, and that was a lot more time-consuming and laborious. And I have NEVER waited that long for a prescheduled appointment. I sent an e-mail stating how dissatisfied I was and--shocker--never heard back. Clearly the concept of customer service is way over their heads and not a priority.
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