Stephanie Smith Phillips, MD

Stephanie Smith Phillips, MD
Mount Pleasant Dermatology 900 Bowman Rd Ste 103 Mount Pleasant, SC 29464
About

Stephanie Smith Phillips, MD

Stephanie Smith Phillips, MD practices as a Dermatologist in Mount Pleasant, SC.She graduated from Duke Univ Sch Of Med, Durham Nc 27710.
Primary Specialty

Dermatologist

Gender Female
Education Duke Univ Sch Of Med, Durham Nc 27710
Training Med Univ Sc Med Ctr, Dermatology; Med Univ Sc Med Ctr, Internal Medicine
Services Stephanie Smith Phillips, MD provides dermatology services in Mount Pleasant, SC. A Dermatologist is trained in skin care. A dermatologist is concerned with maintaining healthy skin, nails and hair as well as diagnosing and treating skin conditions and diseases. They also correct disfigurements, blemishes and scars. You might see a dermatologist for acne, or see a dermatologist for dermatitis.

Please call Stephanie Smith Phillips, MD at (843) 881-0320 to schedule an appointment in Mount Pleasant, SC or call for more information.
Consumer Feedback
(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
View All 16 Reviews Add a Review
Recent Reviews
Plan to spend several hours to get in and out with about 3 minutes with the actual doctor. Doctor (Smith-Philips) is unhelpful, will not answer calls and consistently late to appointments and treats me like I am stupid for not understanding what is going on with my own help. I am trying to get through a med cycle with them and calling the office weekly to try and figure out what hoop I have to jump through next. I am DONE after this. Never. Ever. Again.
If you value your time and money, go somewhere else, because they do NOT. I went in on my lunch break for a follow-up. After sitting in the waiting room for 45 minutes past my appointment time, I was finally called in, where I sat for another 15 minutes before Smith-Phillips appeared. I considered leaving at one point because I had already used up my entire lunch break. I expected it to take half an hour, tops, from the time I walked in to the time I walked out. I spoke with Smith for about four minutes and was told to schedule another follow-up. I was fine with that until I was ushered down the hall and told I owed $40. I was completely nonplussed, as I've never paid for a follow-up visit, and I have never spent less time in any appointment, follow-up or otherwise. This bill for a full doctor's visit (the $40 I was charged was just a co-pay, not the entire cost!) was completely asinine. Furthermore, expecting me to go in again and repeat the entire process and pay another $40 was insulting and completely mind-boggling that they would attempt such a racquet twice! The entire visit was a JOKE. I’ve had stitches out and casts removed in follow-up visits and not paid a cent, and that was a lot more time-consuming and laborious. And I have NEVER waited that long for a prescheduled appointment. I sent an e-mail stating how dissatisfied I was and--shocker--never heard back. Clearly the concept of customer service is way over their heads and not a priority.
Recent Polls
Would you recommend this dermatologist to others?
I Already Have
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Add a Review