ServicesAbel Gonzalez, MD practices psychiatry at 2299 Brodhead Rd, Bethlehem, PA 18020. Psychiatrists are licensed physicians who specialize in the evaluation, prevention, diagnosis, and treatment of mental and emotional disorders.
To learn more, or to make an appointment with Abel Gonzalez, MD in Bethlehem, PA, please call (610) 882-2052 for more information.
I just returned from Dr. Gonzalez's office after not being seen. I was there for a follow-up appointment that was scheduled one month ago for 2:15 today. At 11:15 am today, I even received a text reminder about this appointment. I checked in with a very tall, over make-uped receptionist who, while not particularly rude upon meeting me, wasn't particularly receptive either. She asked if all of my info was the same, and it was, and then looked away from me. I asked if I should sit down to which she answered with a nod. I noticed that several folks in the waiting room were annoyed with the administrative staff and at first, I thought they were being overly sensitive. That is, until after 50 minutes of waiting, I got to deal with above noted receptionist and Dr. Gonzalez, himself. I asked if she had any sense of when I might be seen and she glibly responded by telling me that there was another patient ahead of me and then, and only then, would I be seen. She could not give me an approximate wait time. That is when Dr. Gonzalez came out of his office (with his last patient standing right there to bear witness to this) and chimed in. He said he was sorry for the wait and that I could reschedule but there is absolutely nothing they can do. I noted that perhaps a phone call to patients when they were running this far behind would be appropriate and he said: "That'll never happen." Why not? They made sure to text me a reminder of this appointment. Why couldn't a text saying they are running late couldn't happen? Like most, I have a life and it is really tightly scheduled, which in this case, is picking up my 10th month old daughter from day care. The receptionist asked me if I could come back after I pick her up. Firstly, who brings an infant to a shrink's office and secondly, who is she to even suggest that I, again, have nothing better to do once I pick up my daughter. I was then told by this receptionist that I should come to the other side of the glass window whereupon she told me I was condescending and that even if I made another appointment, there is absolutely no guarantee that I won't wait. This is an example of an office that is dealing with "wellness" and "mental health." Their behavior is antithetical to the needs of their patients and for that, they should absolutely be ashamed of the services that they claim to offer and work on creating an environment of calm, ease, efficiency and decency. I recommend you look for another provider because this one is so overbooked that you are just another paper file that will be placed on top of another paper file. It's a sad day for the wellness movement.
He does not listen. Severe reaction to medicine-he prescribed additional meds. Went for one med ended up with 3. The staff openly gossip about how his wife wants them to work long hours and holiday hours. Talk about Dysfunction....if you go, be prepared for a lecture not therapy.
Wellness.com does not provide medical advice, diagnosis or treatment nor do we verify or endorse any specific business or professional
listed on the site. Wellness.com does not verify the accuracy or efficacy of user generated content, reviews, ratings or any published