ServicesWilliam Marshall, MD practices psychiatry at PO Box 874, Clemmons, NC 27012. Psychiatrists are licensed physicians who specialize in the evaluation, prevention, diagnosis, and treatment of mental and emotional disorders.
To learn more, or to make an appointment with William Marshall, MD in Clemmons, NC, please call (336) 766-0505 for more information.
I have been a patient here for about 8 months. At my last appointment I was prescribed the wrong medication (essentially ritalin instead of adderall) . I take some responsibility as I did not realize that this mistake had been made until I had prescription filled a couple of days later. I was flabbergasted, however, by this potentially dangerous error. I never felt like the staff at PPA made much effort to remedy this situation. I ended up taking the ritalin for the first month because I did not want to pay for another Rx to be filled (nobody at PPA offered any kind of suggestions). When I went to swap out scrips for months 2 and 3 I had to wait on additional errors to be corrected. I requested that--due to the hassle associated with being prescribed the wrong medication--I would like a recent missed appointment fee to be waived. (I had an appt scheduled the day before my wedding which was a terrible idea in the first place). While the missed appointment was unrelated, I felt frustrated by this experience and this seemed like a reasonable request. After sitting down--I overheard the receptionist mocking me in a disparaging way to her colleague--literally mimicking what I had said--which was essentially that this had been a "hassle". I was incensed by this but bit my tongue.
To their credit, my scrips were corrected and the missed appointment fee was waived, but my counselor never came out to speak to me, no one ever apologized, I was just given my scrips and told the fee was waved. I said thanks and quickly left. Seriously debating on whether to ever go here again. The receptionist was so brazenly rude, offensive, and frankly, obnoxious, that I felt compelled to write this review. I found her behavior even more off putting then being given the wrong prescription.
When I first went to Dr. Marshall, I was on six different medications. He helped me both understand my disease and the problem with so many pills.He treated me as a whole person and with the help of his staff (his therapist Judi Burkheart is wonderful)he got me off most of these medications. I am now on a better choice of medication and only have to take one and a half pills a day.
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