They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I felt like my needs were mostly met, but they didn't make any extra effort. The nurses always ask my concerns, but then the dr never addresses them without me bringing them up again. I don't understand why the nurse asks if he doesn't coordinate with them.
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
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