Were you able to get answers to simple questions from this provider without scheduling an appointment?
                        
                        
                            Not at all! I had to schedule an appointment for absolutely everything!
                        
                        
                            Was it easy to make an appointment with this provider?
                        
                        
                            I waited longer than I wanted to, but it wasn't terrible
                        
                        
                            Are you going to visit this provider again?
                        
                        
                            Only if I couldn't find a better substitute