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Slattery Matthew DDS PLLC

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Slattery Matthew DDS PLLC
Slattery Matthew DDS PLLC
(5 Reviews)
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802 Old Oyster Point Road Newport News, VA 23602
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About

Slattery Matthew DDS PLLC

Slattery Matthew DDS PLLC is a Dentist facility at 802 Old Oyster Point Road in Newport News, VA.
Primary Specialty

Dentist

Map and Directions
802 Old Oyster Point Road, Newport News, VA 23602
Services Slattery Matthew DDS PLLC is a dentist/dental office located in Newport News, VA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Slattery Matthew DDS PLLC at (757) 595-2511 to schedule an appointment in Newport News, VA or get more information.
Consumer Feedback
(5 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
View All 5 Reviews Add a Review
Recent Reviews
I know that most negative reviews can be clumped as just a customer that was disgruntled because they felt slighted in a way. I will just tell you my story so that you can judge for yourself.

For my first appointment, I saw Dr. Slattery as a new patient for a cleaning. To be candid, his hygenist was quite rough compared to what I was used to. Pinching my lips, scrapping my gums, etc. It just didn't seem like a professional level of care. The hygenist seemed not to care about how my experience was. This should have been foreshadowing...

For my second appointment, I had a filling scheduled with Dr. Slattery. While the filling was deep in one of my molars. The professional level of care was also non-existent. Pinched my lips several times, even his assitant was just sloppy (I don't know any better way to describe it). Sloppy, unprofessional, no high standard of care, just a complete rough and tough feeling. This isn't even the worst of it.

Dr. Slattery told me that I had no eating restrictions. So the PB&J I had scheduled for lunch should have been OK. However, when I bit into my sandwich, I experienced a "stop me in my tracks type pain". I went back to Dr. Slattery requesting some explanation. He explained to me that there was a fracture in my tooth and there was nothing he could do about it. It would either heal itself (what?!?! do teeth regenerate fractures?) or I would need a crown and/or root canal.

After this, I decided to get a second opinion. I went to Levy and Hoffman. From an objective place, Levy and Hoffman was a night and day difference from Dr. Slattery. They had professional courtesy, very proper, very careful and accomodating. It left me feeling like every employee in the building that I had interaction with was competant. Dr. Hoffman recommended that I get a crown to seal the fracture as I was experiencing sensitivity to hot/cold. There was no other way around it. The only solution to the problem arising from Dr. Slattery was more $$$$.

As a result, I went back to Dr. Slattery asking for a refund of at the very least my out of pocket expense. His answer was no. His explanation was that any dentist would have done the work I did. Essentially no customer care what so ever. No sympathy, the man just wanted to keep the $$$.

Keep in mind, before the filling I had zero pain. After the Slattery filling, constant nagging hot/cold pain and sensitivity. Dr. Slattery feels that he had no contribution to the fracture and therefore has no accountability or responsiblity to me, his patient, after the procedure.

I would never recommend a friend, associate, or family member to this dentist. Dr. Slattery took my money and ran.

by Chris xxx.xxx.60.248
March 20, 2013
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Recent Polls
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Were the staff members able to answer your questions?
Yes
by Anonymous xxx.xxx.74.62
August 18, 2014
Was this dentist's staff friendly?
Friendly Enough
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Definitely not, I wasn't given information until long after my procedure had been finished
Was this provider's office clean?
It could have used some cleaning
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
Was the dental equipment clean?
Not really, it could have been much cleaner
by john green xxx.xxx.127.26
July 15, 2013
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