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Castle Dental -

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Castle Dental -
Castle Dental -
(4 Reviews)
> Get Phone Number & Directions
1020 West Nasa Road 1 Webster, TX 77598
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About

Castle Dental -

Castle Dental - is a Dentist facility at 1020 West Nasa Road 1 in Webster, TX.
Primary Specialty

Dentist

Map and Directions
1020 West Nasa Road 1, Webster, TX 77598
Services Castle Dental - is a dentist/dental office located in Webster, TX. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Castle Dental - at (281) 332-1366 to schedule an appointment in Webster, TX or get more information.
Consumer Feedback
(4 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
View All 4 Reviews Add a Review
Recent Reviews
The staff is polite, but I usually have to wait over an hour for scheduled appointments.
by Pati Floyd xxx.xxx.4.23
September 25, 2013
WORST EXPERIENCE EVER AT A DENTIST; AVOID CASTLE DENTAL!
DON'T WASTE YOUR TIME OR YOUR MONEY. Worst experience ever at a dental office. Castle Dental Center is poorly managed, disorganized, the wait time is ridiculous, and the employees are rude, scatter-brained, poorly trained (if trained at all), don't listen or communicate well, and can't think for themselves. Had to spell my first and last name three times for the receptionist, who appeared to be on drugs. Arrived at my appointment 10 minutes early, After filling out exhaustive paperwork, I waited over an hour to get a simple teeth cleaning, even though there was only one other person in the waiting room, and there were three dentists on duty that day. Ended up wasting 1 1/2 hours of my time and leaving without getting my teeth cleaned due to the incompetence of Castle Dental Center's employees, as well as their ridiculous policy concerning mandatory x-rays for everyone who walks in the door. All I wanted was a simple teeth cleaning, but they insisted on giving me a full set of x-rays first, despite the fact that they received my 1-week-old x--rays from my orthodontist within 10 minutes after I authorized it. As I explained to them, I have thyroid problems, am taking thyroid medicine, and my doctor advised me to avoid all unnecessary x-rays. I clearly disclosed all of this information on the paperwork, and told the receptionist, the dental assistant,and the office manager. However, they refused to clean my teeth without taking a whole new set of x-rays, so I collected all of my paperwork and left. Take the time to educate yourself concerning dental procedures, your patient rights, x-rays, and how radiation accumulates inside you over your lifetime and harms every cell in your body (not just your thyroid). You have rights as a patient, and you don't have to subject yourself to unnecessary radiation or to any other treatment that you don't want. You have the power to decide what treatments you receive. Don't give away your power. Do yourself a huge favor and walk out of any office that insists on taking x-rays without a valid and very compelling reason. Castle Dental did NOT have a valid reason for taking x-rays in my case. I went to another dentist (a competent one), and she accepted my orthodontist's x-rays and cleaned my teeth with no hassle and no problems. AVOID incompetent Castle Dental Centers, and save yourself a waste of time, money, and unnecessary radiation. Go to a competent dentist who knows what he or she is doing. Your teeth and body will thank you, as will your wallet.
by HM xxx.xxx.232.247
October 02, 2012
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Recent Polls
Did you feel safe in this provider's care?
No, I was scared
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did your teeth cleaning feel rushed?
No
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.21.0
February 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.88.220
August 22, 2012
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