I will start by saying I have severe dental anxiety. But that being said, this IS NOT the place to go if you have the same issue. The front desk staff are all super nice and actually made me feel comfortable, which is really saying a lot. The dentist is a whole different story. He was ok when I went in for my emergency appointment when I broke my tooth. My husband and I both explained my anxiety issue to the staff and Dr. Meckfessel. He assured me he would make sure everything was great, that he'd make sure I was completely numb before he started the extraction. I almost felt comfortable with him. Almost. Then I went back today for the extraction. Again, front desk staff very nice. And then it all went downhill from there. From the moment Dr. Meckfessel entered the cubicle it was awful. He didn't explain anything to me. He just said and did. Open your mouth as big as you can. I was visibly shaking and had tears running down my face. There was no attempt to comfort me or any kind words. My eyes were closed, which he had to have noticed. He didn't tell me what he was doing and all of the sudden there I felt the needle and tensed up, for which I was reprimanded. When I told him the syringe was pinching my lip instead apologizing and explaining why he blamed. Well your mouth isn't open wide enough. He did keep his word and got me completely numb. But when he started doing the extraction on the bottom it felt like my upper gums and cheek were being ripped apart. I cried out in pain. He says I told you there was pressure. I tried to explain I was feeling pain in my upper side not my lower side. He just kept saying I'm not working on the top and told me in a condescending tone that I have strange nerves. I kept crying out in pain and he would just say you're going to have to stop that. I was starting to panic and lost control and called Dr. Meckfessel an a-hole. I know I shouldn't have but I was afraid and in panic mode. I started to hyperventilate and was shaking a lot. He kept working and then stopped and said he wasn't going to work on me while I was making myself hyperventilate on purpose. That was it. I went into a full-blown panic attack. He went and got my husband and swore at him saying things like f**k your wife, she has major anger management issues. He said that to my husband who hadn't said anything to him. By this time I was in a full blown panic attack and was yelling and crying and the dentist was yelling at me and I ran out. My husband stayed behind let Dr. Meckfessel rant at him about me. My husband said some words to him about his lack of professionalism and Dr. Meckfessel actually admitted he was wrong. My husband went to pay the fee and was told they weren't going to add insult to injury. So while Dr. Meckfessel acknowledged he could've handled the situation better sadly, I don't think he is going to learn anything from it. Uncompassionate people don't tend to try and understand situations like that. He just sees me as some angry psycho who he had the misfortune of dealing with. The only reason I picked a star at all is because Yelp said I had to. About 7 hours later... I went to sleep and when I woke up the anesthetic had worn off completely. I could really feel some pain in my upper mouth. I got out a mirror and looked. There are 2 tears on the inside of my cheek where I told Dr. Meckfessel it felt like my cheek was ripping inside and wouldn't even look. And now there are horrible red stress or stretch marks on the other inside of my cheek. Note to Dr. Meckfessel, LISTEN TO WHAT YOUR PATIENT IS TELLING YOU!!!
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. This dentist is a total jerk. He is cruel to his staff and his patients and his work is poor. He jumps from office to office. Stay away from this guy!
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