It's always bugged me when other dentists' I've visited didn't take the time to really examine my teeth. I didn't encounter that here at all, they made an extra effort to inspect my teeth very thoroughly. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
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