Does this provider leave you on hold for a long time when you call?
                        
                        
                            No, they are really great about answering the phone right away
                        
                        
                            Did this provider leave you unattended for an extended period of time?
                        
                        
                            No, I was always attended to
                        
                        
                            Did this provider's staff seem to respect him/her?
                        
                        
                            Yes, I could tell the staff respected him/her
                        
                        
                            Was this provider late to your appointments?
                        
                        
                            Not at all, I showed up early and they were ready to see me
                        
                        
                            Do you feel that you could have received better service somewhere else?
                        
                        
                            No, I don't think so