Is this provider's business conveniently located?
                        
                        
                            Yes, it is very conveniently located
                        
                        
                            Does this provider always put the customer first?
                        
                        
                            Somewhat, but I didn't feel like they cared about my needs
                        
                        
                            Does this provider treat every client equally?
                        
                        
                            Yes, they don't show favoritism
                        
                        
                            Was it easy to make an appointment with this provider?
                        
                        
                            I waited longer than I wanted to, but it wasn't terrible
                        
                        
                            Did you spend a lot of time in the waiting room at this provider's office?
                        
                        
                            No, my appointment started at the scheduled time