Was this provider friendly?
                        
                        
                            I didn't feel very welcome
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Not really, sometimes I worry they're going to stop trying to help me
                        
                        
                            Was this provider's staff friendly?
                        
                        
                            Friendly Enough
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            Yes, it's usually postponed at least a week
                        
                        
                            Was this provider sympathetic to your situation?
                        
                        
                            Kind of, but I they could have been more understanding