Does this provider promptly return your phone calls?
                        
                        
                            Yes
                        
                        
                            Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            No, they've never taken personal calls with me
                        
                        
                            Did you have to wait long after you arrived for your appointment?
                        
                        
                            No, they were ready for me right after I arrived.
                        
                        
                            Did the staff call you to remind you about your upcoming appointment?
                        
                        
                            Yes, they called me a few days before my appointment